We do take requests on custom and personalized orders. Since it is a custom or personalized order please message me for a quote. We do things like put zippers on the bottom of jeans, Customize pieces you already own, ETC. We are not responsible for any of your personal items. The buyer is required to pay for the cost of labor, any extra items needed and shipping both ways. For more info please contact us.
As soon as we receive the order we start making the product. Each item is hand made so we do need some time to ensure the quality of our garments. Since each product is hand made and made to order we do not accept cancellations or returns at this time. But if there is ever an issue with our product please contact us anyways. We will do our best to resolve the issue.
Customer Service is our main priority. We treat our customers how we would like to be treated. We have a passion for what we do and each item we create is made for us personally. We have had a lot of people question us on where we bought certain items so we just decided to open shop to get our product out there. Our name comes from our process. Some of products are up cycled which means we took a companies product and threw our own twist on it. Not all of our products are up cycled. Some are made from scratch.
Due to how unpredictable bleaching can be, we cannot promise that each Bleached Garment will look exactly like the pictures. Please ask us if you have more questions.
Each item is Made To Order, so we do not accept returns. But if you have an issue with a product please contact me. I would love to help resolve the issue.